Tech Team

The Tech Team at Lexsis

Articles by Tech Team

How to Measure AI Agent Performance Using Conversations

A product-first guide to conversation intelligence for AI agents — how teams analyze conversations, measure quality, and improve AI-driven experiences.

The N/N+1 Summarization Degradation Problem

Why summarizing summaries breaks long-context LLMs. A deep dive into information loss, hallucination drift, and better architectures for production AI systems.