Answer every guest. Take the booking.
An AI concierge in your storefront. It answers from your rooms, policies and location, checks availability in your PMS, and books the right room on the same page, at any hour.
An unanswered question is a booking on an OTA.
Guests ask before they book. When the answer takes hours, they check the OTA, where it's already on the page.
Illustrative examples of common guest questions.
From question to confirmed booking, without leaving the page.
The concierge lives in your Lexsis storefront, on your own domain, connected to the PMS you already run.
From your approved facts
Rooms, packages, policies, location and your own FAQs. Nothing it wasn't given.
Availability in your PMS
Dates, rooms and rates are read from your PMS, so it only offers what you can sell.
On the same page
The guest picks the room and books in your storefront. The booking lands in your PMS.
It answers, recommends and keeps learning.
Every conversation teaches your storefront what guests want to know, so pages and answers keep getting better. You approve every change.
The answer, in seconds.
Policies, inclusions and directions, answered from your facts, with the source behind every reply.
It says only what you'd say.
The facts, the voice and the limits.
- Which facts, policies and packages it can use
- The tone it uses with your guests
- The add-ons it can offer
- Which questions go to your team
Guesses, promises or improvises.
- Answers from anything you haven't approved
- Offers rooms your PMS shows as sold
- Invents discounts or exceptions
- Goes live with changes you haven't reviewed
Does it replace our front desk?
No. It handles the questions guests ask before they book, at any hour, and passes anything it shouldn't answer to your team.
Where do its answers come from?
Only from what you approve: your rooms and rates from your PMS, your packages, policies, location details and FAQs.
What happens when it doesn't know?
It says so, takes the guest's details and hands the question to your team. Those questions also show up as suggestions for new answers.
Does it work with our PMS?
Yes. Lexsis connects to any PMS, with custom integrations where needed, so the concierge checks live availability and bookings land in your PMS.
Can we review what it says?
Yes. You approve the facts it uses, can read its conversations, and review any new answer before it goes live.
The rest of your storefront.
Never lose a guest to a slow reply.
Start with a free audit of your booking flow, OTA share and AI visibility.