Turn customer conversations into growth decisions.
Reveal patterns across feedback and conversations to uncover silent friction, unmet needs, and opportunities that impact retention and expansion.
How It Works
Three simple steps to start making smarter, data-driven product decisions.
Connect
Bring all your feedback channels into one unified, effortless stream.
Analyse
Turn unstructured feedback into clear, proactive insights you can act on.
Act
Transform insights into informed roadmaps, smarter priorities, and better decisions.
Why Lexsis?
Feedback That Sorts Itself
Your feedback stops behaving like chaos. Everything gets auto-grouped into neat buckets so you don't waste time scrolling through random rants.
Ask Anything — It actually answers
Type a question like you're texting a colleague and get instant answers backed by charts and real customer quotes. Zero effort, maximum clarity.
We Expose the Sneaky Stuff
Your feedback has secrets. We surface the patterns, rising trends, and sneaky issues you didn't even know were happening.
Dashboards With Their Own Personality
Each team gets its own space—engineers see bugs, product sees ideas, support sees customer moods. No crowding, no confusion.
Alerts Before Things Go Sideways
We ping you the moment sentiment dips or issues spike. Think of it as an early-warning system for customer chaos.
Hundreds of Integrations, at one place
Your Blind Spots Are Expensive
About Us
We started Lexsis after seeing the same problem across companies of every size: product teams have more data and user feedback than ever but fewer ways to make sense of it.
Lexsis exists to change this.
The Problem
Teams spend hours reading comments, tagging issues, jumping between dashboards… and still end up relying on gut feeling.
Our Solution
Our platform brings together feedback, tickets, reviews, surveys, and analytics and turns them into structured insights, themes, and clear priorities. Real-time understanding of what matters and why.
Our mission is to help teams stop guessing, start understanding, and build products people truly love with clarity instead of chaos.
Latest Insights
Explore the latest insights, industry shifts, and actionable tactics to accelerate customer-driven growth.
Cipher: Conversation Intelligence Layer for AI Assistants
Introducing Cipher: The conversation intelligence engine that turns unstructured dialogue from your AI assistant into clear signals for product improvement.
How to Build Your First Customer Intelligence System in 3 Steps
Build a cost-effective Customer Intelligence System. Master data aggregation, build a product taxonomy, and avoid the LLM cost trap with a smart ML hybrid analysis approach.
How We Turn Customer Noise into Strategic Growth
In today’s product world, feedback is endless—tickets, reviews, calls, social mentions. The real challenge isn’t gathering it, but turning it into clarity. At Lexsis AI, we don’t just collect feedback; we translate it into actionable customer insight.
Langfuse Alternative for AI Assistants
Looking for a Langfuse alternative? Learn when LLM observability isn’t enough and how Cipher helps teams improve AI assistant experience and resolution quality.
Why LLM Evals Are Incomplete
LLM evals look great on dashboards but miss where AI assistants really fail: in conversations. Learn why model-centric metrics are incomplete and what to measure instead
The N/N+1 Summarization Degradation Problem
Why summarizing summaries breaks long-context LLMs. A deep dive into information loss, hallucination drift, and better architectures for production AI systems.
Pricing
Pricing is determined by monthly feedback volume and the integrations activated within Lexsis. We keep access unlimited, so anyone in your org can dive into the insights.